Manager, Corporate Travel
A career with EF combines the support and opportunity of a large international organization with the spirit and energy of a small business. We look for thinkers and doers – creative, collaborative, and motivated people who are excited by education and travel.
EF Education First, the world leader in international education, is looking for a passionate, organized, and hardworking Flights Inventory Optimization Specialist to join EF’s in-house Travel team. In this role, you will be a member of an energetic, multinational team and report to a Manager of the Flights Inventory team for Educational Tours.
The ideal candidate is strategic, driven and motivated to ensure every EF employee has the best possible flight and the priorities of the business are achieved.
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Start date for this full-time position is September 2023.What you’ll be doing
- Overseeing all flight bookings for the Corporate Travel team.
- Supervising a team of up to 10 full-time flight coordinators based in four different offices worldwide.
- Liaise with and maintain contact with senior management within the Travel department and other departments in EF.
- Providing ongoing support, training, and development for direct reports.
- Ensuring the team book high quality and cost conscious flight options while providing a standard of customer service for staff.
- Implementing workflows and processes for the team that ensure an efficient turnaround time for requests while balancing additional tasks.
- Gaining in-depth knowledge of airline contracts and the GDS (Amadeus, Sabre, Farelogix) to ensure all flight options are being considered and the best itinerary is secured.
- Establishing strategic, realistic, and motivating goals for the entire team as a whole and for individual staff based on pertinent business, financial and historical information.
- Overseeing the organization of flight requests for larger travel meetings across EF departments.
- Owning a portfolio of airline supplier relationships and being responsible for the corporate negotiations with those airlines on behalf of the entire Travel division
Who you are
- You like to manage staff and take pride in mentoring team members, setting your team up for success, overcoming challenges and seeking the best.
- You exercise excellent judgement in knowing how to prioritize work and when decisions need to be taken.
- You are interested in airline industry market trends and capitalizing on them.
- You have a strong customer service focus.
- You enjoy working with different systems and curious about new technology solutions in the corporate travel environment.
- You like to understand the big picture and think strategically about the downstream impact of your work.
About EF
At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.
When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.
Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at https://www.ef.com.
