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Scope of the Role :
The proactive delivery of HR , and Administration support to drive effective operations on focussing high quality and customer service within the Oman Region . Handle Operational matters in the Human resources and admin, prepare reports by compiling information, and utilizing appropriate HR control procedures
Responsibilities and Accountabilities:
Policy and Procedures
§ Provide advise, guidance on the policies to all the colleagues
§ Interpret policy clauses, Labour law and provide advisory services to the Management, where necessary.
§ Track changes in the Oman Labour law and update the Line Manager.
New joiner Formalities
§ Manage the new joiner process
§ Ensure new joiners sign the employment contracts
§ GOSI Registration
§ Ensure a copy of the New joiner forms, contract copies are sent to the HO-Payroll for system up dating.
§ Provide required basic induction to the New joiners
§ Inform Support teams for Insurance nominations, salary advances, IT requirements, where applicable
Employment Contracts
§ Ensure all the employees sign Employment contracts
§ Ensure GOSI Registrations
§ Keep track of the Contract dates and arrange for the renewals where required.
Employee Relations
§ Work closely with HR officer/Manager to manage the investigation and disciplinary process effectively and deals with employee disputes and grievances to the mutual satisfaction of the individual and the business.
§ Collate Disciplinary matters and liaise with the Line Manager, for any additional documents.
§ Assist HR Officer/Manager in collecting relevant information required for the investigation
§ Prepare the disciplinary/warning / termination letters
§ Ensure the documentation is validated and signed-off by the respective Managers, colleagues
§ Ensure Periodic Store visits regularly
§ Attend any employee related investigations.
§ Conduct investigations along with the Operations Manager, where required.
Ministry /Labour complaints
§ On receiving copy of the Employee complaint, review and understand the nature of the complaint
§ Study relevant employee’ grievances, documents
§ Get updates from the Management
§ Attend Labour officer hearing with the PR officer
Attendance and Leave Process
§ Monitor staff performance and attendance activities.
§ Investigate and understand causes for staff absences, if any
§ Provide advice and recommendations on disciplinary actions.
§ Monitor scheduled absences such as Annual leave, emergency leave etc.
§ Co-ordinate with PR Department regarding absconding cases
Separation Process
§ Ensure the Resignation matters are confidentially handled and facilitate the separation process and communicate to PR and Payroll departments.
§ Prepare documents for Repatriations in co-ordination with the PRO
§ Inform PR Department of the employee resignation and visa cancellation.
PR/ Administration
· Support the business by fulfilling the Visa requirement, Commercial approvals and ensure effective facility management with correct and comprehensive documentation
· Ensure all the tasks related to Employment visas, municipality, labour office, social affairs, Interior ministry, Ministry of Labour ,Police, Chamber of Commerce, Economic departments were complied and executed as per the time lines
· Ensure Zero-penalty transactions
· Support ,Guide and develop PR teams
Commercial matters
· Ensure that all the commercial requirements of the business are met
· Consolidation of the region wide Trade Licenses
· Tracking , follow up and renewal co-ordination with PR
· Co-ordinate with HO-Leasing for lease agreements which are connected to TL transactions
Insurance
· Liaise with HO for Insurance cards
· Ensure all the colleagues have Health cards and Municipality cards
· Track issuance of the Insurance cards and monitor the validity and renewals
Ticketing and Hotel arrangements
· Provide Leave tickets and Business travel tickets as per the approvals and eligibility
· Arrange hotel bookings as per the requirement
· Monitor the hotel rates and ensure corporate deals at competitive rates
Staff Accommodation and Transport
· Maintain the Lease and occupancy details in the staff accommodation
· Ensure company owned and leased vehicles are tracked with proper agreements and usage
· Ensure rentals/payments are monitored
Administration:
- General Office administration
- Stationary
- Maintenance
File Management, MIS Reporting and System updating
§ Maintain and update employee personal files
§ Periodically submit report of Employees, GOSI status
§ Ensure Commercial Licenses details are sent to relevant department for information and action, where applicable
Business / Department interaction
§ Provide support to prepare labour court response papers to ensure the case details are summarised to the PR representative
§ Co-ordinate between PR Department and Legal department regarding Labour cases, if any
§ Regularly conduct Store visits
§ Co-ordinate with the Accounts department regarding confirmation of leave and full and final settlements
§ Co-ordinate with Department/Division Managers regarding clearances of Checklists.
Job Type: Full-time
الخبرة:
- قسم الموارد البشرية: سنتان (مفضل)
الترخيص/الشهادة:
- CIPD certificate (مفضل)
