TRANSCRIPTIONIST
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KEY ROLES AND RESPONSIBILITIES
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- Understanding client specifications and noting any formatting or notation requests prior to completing the transcription.
- Completing transcriptions in a timely manner and reviewing drafts for any spelling, grammar, or formatting errors, as well as other inconsistencies.
- Adhering to all confidential guidelines and respecting sensitive information.
- Keeping abreast of transcription software updates and attending refresher workshops as required.
- Communicating with the client or supervisor when there are issues.
- Submitting completed drafts to clients and correcting any errors as per their feedback.
- Submitting completed work on time and within SLA.
- Keeping typing skills sharp by completing regular typing drills
- Participate in quality reviews as requested.
- Participate in staff training and development as required.
- Undertake other duties as may be allocated by your manager.
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