DESCRIPTION
On behalf of a leader in the iGaming industry, we at Patrique Mercier Recruitment are looking for talent with Portuguese-speaking skills to join our ever-growing Customer Support team!
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By delivering a wide variety of games across desktop, mobile, and tablet devices, we are ardent about providing a top-notch iGaming and customer experience within a user-friendly betting platform for all.If you’d like to join our mission to create a better, safer gaming environment, grab the opportunity and turn your passion into a career – Apply Now!
What you will do:
- Be the primary point of contact for customer requests, representing the online iGaming industry leader
- Actively listen to what moves our customers and provide solutions either by phone calls, emails, or chats!
- Respond promptly to a variety of account queries including payment, login, verification and bet queries
- Direct unresolved requests and issues and follow up to ensure resolution
- Record and handle inquiries, comments and complaints, always in a timely and professional manner
- Turning every customer into a happy customer!
- Enjoy your time in Greece!
REQUIREMENTS
What you will bring:
- Excellent command of Portuguese– both in written and spoken form
- Advanced English knowledge
- Familiarity with iGaming is a big plus
- Prior customer support experience will be considered an asset
- Solution driven out of the box thinking
- An empathetic soul with the communication skills that match
- A positive and adventurous attitude
OFFER
What we offer:
- Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home here in Greece)
- Competitive monthly salary + 2 extra salaries per year
- Health benefits – extra private healthcare benefits on top of standard public insurance
- Numerous perks and discounts
- Fully paid training
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