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DESTINATION SOLUTIONS AS A COMPANY
Destination Solutions. The smartest way to rent out holiday homes.
At Destination Solutions we believe there’s a smarter way for hosts, property managers and DMOs to maximize the performance of their rentals. So, as a travel tech company, we’ve created an end-to-end holiday rental platform. We’re the leading aggregator in the DACH region. We bring properties online and distribute them on our unrivalled marketplace with over 600 channels, from big OTAs to smaller regional partners, we’ve got them all covered. We offer a full-service with an intuitive suite of next generation solutions, with everything from property management, payment solutions to channel management, revenue optimization, and handling of guest relationships. It’s how we’re shaping holiday rentals - through our platform, our people and our partnership approach.
Destination Solutions is part of the globally acting HRS Group. HRS is reinventing the way businesses and governments work, stay and pay in today’s dynamic global marketplace. HRS’ advanced platform technology is extending its reach beyond hospitality to meetings, office space management, payment efficiency and crisis recovery.
Please visit www.ds-destinationsolutions.com for more information.
POSITION
As an Account Manager (all genders), you will be responsible for the support and development of rental agencies and tourist destinations. After successful onboarding, you will build relationships with the customers, further develop their engagement, and optimize the cooperation's performance based on relevant KPIs.
CHALLENGE
- Manage and develop strategic clients in the holiday accommodation provider sector
- Taking over new customers from the sales team and coordinating the onboarding
- Ensuring a smooth display of holiday accommodation on our own platforms HRS Holidays and Tiscover as well as our sales partner network with affiliated portals such as Booking.com, Hometogo, vrbo, Check24, airBnB and many more
- Continuous analysis of all relevant Key Performance Indicators (KPIs) for customers and internal stakeholders using internal CRM and data warehouse tools
- Advising existing customers on new solutions and products as well as further measures to optimize the business relationship and improve performance
- Identifying new opportunities for the company and contributing to the conception of new product ideas
- Together with the Sales Manager of your region, you are our ear to the market. Working closely together, you will develop strategies to attract new partners and optimize business relationships
- Supported by our marketing team, you will strengthen the positioning and awareness of our product portfolio in the market
- Participation in relevant trade fairs, conferences and other events is required
FOR THIS EXCITING MISSION YOU ARE EQUIPPED WITH...
- Successfully completed studies in the field of economics or tourism or comparable trainings
- At least 3 years of professional experience in the field of account management or Success Management
- Strong communication and persuasive skills as well as negotiation skills
- Consultation by telephone, video telephony or on-site appointments
- Ability to grasp things quickly, initiative and a high level of commitment and ability to work under pressure
- Pleasure in advising, selling and dealing with people
- Analytical, structured and entrepreneurial thinking
- Experience with CRM tools such as Salesforce
- Enjoyment and understanding of technical contexts and the e-commerce business
- You are highly motivated, have team spirit and a hands-on mentality
- Fluent German and good English skills. Ideally, you also speak other languages
PERSPECTIVE
We hire the most likely to win and develop to become the best. You will grow with us in a highly attractive market both personally and professionally throughout this unique journey. You will actively contribute to making our products and solutions for the customer better, smarter and more sustainable.
Our entrepreneurial driven environment of full ownership and execution focus offers you the playground to contribute to a greater mission.
As a Travel Tech company we represent an innovative organizational culture with a flat hierarchy, a hands-on mentality and room for own ideas. We are constantly growing with more than 70 team members, with a vivid mix of experience, agility and creativity, at four offices and additional home offices.
HRS offers access to a global network of a globally united and mutually responsible “Tribe of Intrapreneurs” that is passionately dedicated to renew the travel industry.
LOCATION, MOBILITY, INCENTIVE
The position can be based in a North Sea location or in West Germany primarily working from home with a willingness to travel (20%) .
The attractive remuneration is in line with the market and, in addition to a fixed monthly salary, all necessary work equipment and mobility, will also include a bonus.
Job Segment: Account Manager, Marketing Manager, CRM, Data Warehouse, Sales, Marketing, Technology
