Non-Voice Agent - Chat Support (Amazon) [Philippines]


 

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In Sapient, we exert the highest effort! We got you! Grab your opportunity to join a great team. Work-life balance? Here's what we can offer:

✔ 3 Dependents can be enrolled in our HMO after 3 months
✔ 13th Month Pay
✔ Departmental Awards
✔ Paid leaves 1SL/1VL per month can accumulate if unused
✔ Attendance Bonus
✔ 10%-15% DISCOUNT on Partner Gyms
✔ Competitively priced earnings packages

Here are the qualifications for the job:

a. Candidate must be atleast 18 years of age
b. Must possess a Bachelor's Degree in any field or reached at least 2nd year in College with no back subjects
c. High School Graduates are accepted
d. Candidates need to be conversant in the English language.

Job Responsibility

  • May carry out one or more of the following: Responds to call questions and complaints using usual scripts and procedures.
  • Gathers information, , researches/resolves queries and logs customer calls.
  • Communicates relevant alternatives for completion in a timely fashion.
  • Informs clients about expert services to choose from and determines customer requirements.
  • Provides purposeful instruction, teaching and help to lower level employees.
  • Provides guidance, instruction and troubleshooting support to lower level employees.

Apply today!

Job Types: Full-time, Fresh graduate

Salary: Php18,000.00 - Php27,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Free parking
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Schedule:

  • Day shift
  • Monday to Friday
  • Night shift
  • Shift system

Supplemental pay types:

  • 13th month salary
  • Overtime pay
  • Quarterly bonus

Ability to commute/relocate:

  • Marikina: Reliably commute or planning to relocate before starting work (Required)

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