Call Center Representative Responsibilities:
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Requirement:
- HS Graduate with at least 3 months BPO EXP
- College Graduate No BPO EXPERIENCE REQUIRED
- WILLING TO WORK ONSITE
Job Types: Full-time, Fresh graduate
Salary: Php18,000.00 - Php30,000.00 per month
Benefits:
- Flextime
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Day shift
- Flextime
Supplemental pay types:
- 13th month salary
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Cagayan de Oro City, Misamis Oriental: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Language:
- English (Preferred)
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