Customer Care Advocates - US [United States]

 

About Us:

Innovative, Dynamic, Fast Pace and Collaborative, these are just some of the words that our employees use to describe us but hey - don’t just take it from us - become a part of BroadPath today and experience our Culture of Constant Connection! At BroadPath we strive to transform the modern workplace by embracing the spirit of revolution coupled with advanced technology to create an experience out of every day. BroadPath is currently hiring Provider Service Representatives.

Overview:

The Provider Service Representatives is responsible for take calls from Providers who will have questions regarding member eligibility, member coverages, benefit types, copays, and claims. Join our team of Provider Service Representatives who have exceptional experience and are dedicated to excellence.

Responsibilities:

• Medicare Experience required

• Minimum 1 year of recent experience as a Health Plan Provider Customer Service Representative

• Computer literate (Microsoft Windows, keyboarding skills, strong systems aptitude)

• Must be extremely detail oriented.

• Positive attitude and ability work independently from home, as well as with a team

• Strong communication skills

Qualifications:

• Must have Medicare Experience

• Minimum 1 year of recent experience as a Health Plan Provider Customer Service Representative

• Computer literate (Microsoft Windows, keyboarding skills, strong systems aptitude)

• Must be extremely detail oriented.

• Positive attitude and ability work independently from home, as well as with a team

• Strong communication skills

Our Provider Service Representatives will love the following benefits & perks!

• Pay Rate/ Salary $16-$18 Hourly based on experience

• Invitation to join our Inclusivity, Diversity, Equity, + Action Committee

• Access to BroadPath’s Limited Medical Plan starting first of the month after 60 days of employment. After one (1) year of full-time employment, you will receive access to our Major Medical Plan, 401K, and our one of a kind “Bhive Kit;” which includes a camera that allows you to join our Connected Culture!

• Uncapped Employee Referral Program & Weekly Pay

Diversity Statement:

At BroadPath, diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!

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