Night Receptionist (f/m/d)
MEININGER Hotel Amsterdam Amstel
Calling all lovely night owls! Are you an avid host who will brighten the nights of our guests at MEININGER Hotels Amsterdam Amstel?
MEININGER HOTELS: CENTRAL, AFFORDABLE AND MODERN
35 hotels in 25 European cities offer the ideal accommodation for city breaks, business trips, journeys around the world, family holidays or school class trips. Everyone feels at home here because MEININGER brings together the best elements of a hostel and hotel so you have the perfect backdrop to explore the top European cities we live in. Modern rooms at good rates in central locations - this is MEININGER. And for all our guests the fantastic MEININGER atmosphere is always included!
YOUR TASKS
- You act as a great host and create a memorable stay for our guests
- You are in charge of welcome and good-bye process from A to Z
- You manage check-ins and check-outs to create best experience for our guests and optimize hotel occupancy
- You respond to our guests' personal and phone inquiries and provide advice regarding local attractions, activities and additional services
- You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
- You are regularly checking the hotel during the night
- You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar)
- You enjoy diverse working environment and are flexible to work weekdays and weekends
YOUR PROFILE
- You possess initial experience and are passionate about hospitality
- You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
- You are a people person, you like helping others and creating unforgettable experience for our guests
- You are a team player, ready to help your colleagues and tackle challenges together
- You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
- You are fluent in English and any other language is an advantage
WHAT MEININGER OFFERS
- Fair compensation package + 25% night surcharge
- Working 4 days per week (32 hours) with a full-time salary
- Extra vacation days for every year with MEININGER, company jubilees
- Employee events and teams activities: M-days, Christmas party, team-building events
- Quarterly evaluation rounds to make sure you're still happy
- Staff nights and discounts for your family and friends in all MEININGER hotels
- Travel expenses (Covered from 0 to 50 km)
- Access to discount platform “BenefitsAtWork”
- The occasional opportunity to travel to support new openings or exchange programs
- Growth and development opportunities as part of an internationally expanding organization
APPLICATION
We are enthusiastic hosts as diverse as our guests. Feels like you?
We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.
STEP IN & EXPLORE us here: MEININGER AMSTERDAM Amstel (https://www.meininger-hotels.com/nl/hotels/amsterdam/hotel-amsterdam-amstel/)
Contact person: Rafael de Santi (Assistant Hotel Manager)
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