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Job Description: Restaurant Assistant Manager (Fine Dining Restaurant)
Starting salary: QAR 3,500++ or QAR 5,000 (Full package / All in)
++ Free shared accommodation and transportation
Position Overview: We are seeking an experienced and motivated Restaurant Supervisor to lead our front-of-house team and ensure the smooth and efficient operation of our restaurant. As a Restaurant Supervisor, you will be responsible for supervising and supporting the restaurant staff, maintaining exceptional customer service standards, and assisting in the overall management of the dining establishment.
Key Responsibilities:
Team Leadership and Support:
- Supervise and guide the front-of-house staff, including servers, hosts, and bartenders, ensuring they adhere to service standards and fulfill their roles effectively.
- Provide training and ongoing coaching to new and existing staff to enhance their skills and ensure a consistent level of service.
- Motivate and inspire the team to deliver exceptional guest experiences and foster a positive work environment.
Customer Service Excellence:
- Interact with guests to ensure they receive attentive and personalized service.
- Address customer inquiries, feedback, and complaints in a professional and timely manner, striving to exceed their expectations.
- Monitor guest feedback and implement improvements to enhance the overall dining experience.
Operational Oversight:
- Work closely with the Restaurant Manager to ensure all daily operations run smoothly and efficiently.
- Oversee dining room setup, cleanliness, and organization to create a welcoming and comfortable atmosphere for guests.
- Assist in managing reservations, seating arrangements, and waiting lists during peak hours.
Quality Control and Standards:
- Ensure the restaurant's service standards are consistently met by conducting regular service checks and providing constructive feedback to staff.
- Collaborate with the culinary team to maintain consistency in food quality, presentation, and timing of service.
Financial Management Support:
- Assist in monitoring inventory levels and tracking usage to optimize resource utilization and minimize waste.
- Work with the management team to implement cost-control measures without compromising on quality.
- Help in managing cash handling procedures and ensure accuracy in billing and transactions.
Safety and Compliance:
- Uphold health, safety, and sanitation regulations, ensuring the restaurant's compliance with all relevant laws and guidelines.
- Train and educate staff on safety protocols and emergency procedures.
Qualifications and Requirements:
- Proven experience in a supervisory or leadership role within the restaurant or hospitality industry.
- Excellent interpersonal and communication skills to effectively interact with guests and team members.
- Strong leadership and decision-making abilities to handle various challenges that may arise during operations.
- Knowledge of food service operations, customer service best practices, and industry trends.
- Ability to remain calm under pressure and maintain a positive attitude in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays as required by the restaurant's operating hours.
As a Restaurant Supervisor, you will play a pivotal role in ensuring the restaurant's success by leading the front-of-house team, delivering exceptional customer service, and upholding the restaurant's high standards. If you are a dedicated and customer-focused professional with a passion for the hospitality industry, we encourage you to apply and become an integral part of our team.
Job Type: Full-time
Salary: QAR3,500.00 - QAR5,000.00 per month
Application Question(s):
- IMPORTANT: Please answer ALL the pre-screening questions below. Applications without or incomplete answers will not be considered for an interview. CV with a photo is REQUIRED when applying for this role.
- Have you been interviewed at Rise Group Head Office before? Yes or No? PREVIOUSLY INTERVIEWED APPLICANTS NEED NOT APPLY AGAIN.
- In which country are you currently located?
- If selected, how soon can you join our company after signing an offer letter? Give minimum number of days.
- Which country are you from? (Nationality)
- What is your age right now?
- Do you have a valid Qatar ID or only a work visa with NOC?
- Have you read and confirm the job description and salary details for this role?
- Did you work as a Restaurant Supervisor before? Yes or No? If Yes, in which country and what is the name of the restaurant / hotel?
