Senior Administrator [Czech Republic]


 
Prague
4.5-8 Years
Czech Republic

Job Description (Posting).

REsource already identified (1.) To validate analyses (eg. Root Cause Analysis ,Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders (2.) To ensure positive customer feedback and satisfaction thorugh active participation in customer meetings to understand any issues faced (3.) To validate Change Order Implementation Plan and Human Error Compliance and participate in Capacity planning (4.) To perform value addition activities (such as mentoring administratorsorteam members, preparing SOPs, maintaining effective documentation simultaneously and Knowledge sharing.) In addition act as a liaison to the business segment, facilitating effective communication and presentation to key business stakeholders as and when required. (5.) To ensure on-time resolution and quality compliance of escalated ticketsorincident as per the agreed SLA

Qualification

B-Tech

No. of Positions

1

Skill (Primary)

EIS-Network Data-Network Data

Employee Group

Business Line FT

City

Ruzyne

Entity

INFRA

Auto req ID

1305625BR

Expected Date of Closure

02-Oct-2023

Reporting Manager Designation

DEPUTY GENERAL MANAGER

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