About us
KEYENCE is a multinational Japanese company specialized in high technology products such as sensors, microscopes, laser markers and vision measurement systems. We are a global leader in automation industry responsible for delivering high-precision and innovative products to companies worldwide. We have been ranked on Forbes 100 list as one of the ‘Most Innovative Companies’ 8 years in a row. Join us!
Position Summary
As a member of our dynamic and international Customer and Sales Support team, you will have direct contacts with various Europeans clients via email and telephone and you will help them with logistic arrangements.
What will be your responsibilities?
- Facilitating the order process and making sure that all requests are handled efficiently
- Supporting directly our industrial clients and sales teams across 10 different countries in Europe
- Following up the delivery process with our external logistic partner
- Providing constant support by phone and email
- Reporting any urgent incidents or problems when needed
What do we require?
- Educational background or a first working experience in customer service
- C2 level of Dutch and fluent English (Business Proficiency)
- Good communication skills and a service-minded attitude
- Good organization skills and knowledge in MS Office
What do we offer?
- Competitive Salary and bonus system
- International environment, open communication and continuous learning
- Training at our European HQ in Belgium
- Hybrid working - 3 Office days and 2 days from home
We are in Forbes #38 top most innovative companies
and we are Top 50 on the BCG 2018 Value Creators Rankings.
Soort dienstverband: Fulltime
Rooster:
- ma-vr
Soorten aanvullende vergoedingen:
- Bonusregeling
- Overuren uitbetaald
Maatregelen tegen het coronavirus:
All need to wear masks at the office and when visit the clients.
Werklocatie: Hybride werken in 5656 AE Eindhoven
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