Call Center Agent / Telemarketer / Customer Service Representative [Philippines]


 

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YOU CAN EARN A BASIC SALARY OF 15,000php to 20,000php
PLUS 60,000-200,000 INCENTIVES AND COMMISSION PAY FOR 15 DAYS OR A MONTH

Qualifications:

  • Must have at least six (6) months of experience
  • At least high school graduate
  • Must be willing to work onsite in Makati City, Day Shift Job (10AM-7PM) 6 days a week
  • Must have excellent communication skills
  • Must be willing to be trained

Responsibilities:

  • Call clients and customers to inform them about the company’s new products, services, and policies
  • Schedule Client Appointments to appropriate parties
  • Duties include mainly outbound calls from customers, listening to customers needs or issues and providing helpful solutions to their problems
  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering customer assistance and support
  • Guide callers through troubleshooting, navigating the company site or using the products or services
  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other

Job Types: Full-time, Permanent, Fresh graduate

Salary: Php20,000.00 - Php100,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Schedule:

  • 8 hour shift
  • Day shift

Supplemental pay types:

  • 13th month salary
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus

Ability to commute/relocate:

  • Makati City: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Call Center Representative: 1 year (Required)

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