Job Qualifications:
Must at least Senior High School Graduate
- With or without experience
- Must have strong verbal and written English communication skills
- 35 kilometers away from the site
- Can do onsite work
Job Responsibilities:
Effectively manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right methods/tools
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Follow communication procedures, guidelines and policies
Caldwell Communications to Its Employees:
Our goal is to outperform in all of our locations. Caldwell Communications understands that its employees are the most important asset for rendering effective quality services around the globe. That’s why Sapient gives its best efforts to attract and develop the best and the brightest professionals for the job. Caldwell Communications offers:
- HMO and dental coverage from Day 1 of employment
- Meal and other allowance
- Continuous education assistance and skills enhancement through training & personal development programs
- Paid Vacation and Sick Leave
- Office spaces with comfortable sleeping quarters
- Performance Incentives to improve effectivity
- Company Sponsored Team events to promote Team Efficiency
- Other Work-Life Balance Programs
Job Type: Full-time
Salary: Up to Php30,000.00 per month
Benefits:
- Flexible schedule
- Flextime
- Free parking
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Flextime
- Monday to Friday
- Weekends
Supplemental pay types:
- 13th month salary
- Performance bonus
Education:
- Senior High School (Preferred)
Language:
- English (Preferred)
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